FastPay Terms and Conditions

Welcome to FastPay, and thank you for choosing our platform for your online gaming entertainment. These terms and conditions govern your use of our site and services. By registering an account, searching for fastpay casino login, or using any part of our platform, you confirm that you have read, understood and agreed to be bound by the rules set out below. Our casino is owned and operated by Kika Technology B.V., incorporated under the laws of Curacao, registration number 164980, registered at Zuikertuintjeweg Z/N, Willemstad, Curacao, and licensed by the Curacao Gaming Authority under licence No. OGL/2023/147/0081. The English version of these terms takes precedence over any translated edition.

Eligibility and Account Registration

To use our services, you must be at least 18 years old and capable of entering into a legally binding agreement. We allow one account per person; accounts sharing an IP address, physical address, device, payment wallet or bank card may be reviewed as duplicates. If we detect duplication, we reserve the right to cancel all payments, terminate the accounts, void bonuses and winnings, and demand the return of previously withdrawn funds. Our site may only be used for personal entertainment, not for commercial profit. We restrict access from a long list of countries, and players attempting a fastpay casino login from a blocked jurisdiction will be denied service. Using a VPN to bypass our geographic or provider restrictions is strictly prohibited and may result in the confiscation of winnings.

Target Markets

We primarily welcome players from Canada, Australia, New Zealand, South Africa, Germany, Finland, Norway and Mexico, with dedicated localizations and currency support including CAD, AUD, NZD, NOK and ZAR. Canadian players can use Interac and Interac e-Transfer by Loonio, while our Australian and South African members benefit from PayID, CashtoCode and InstantEFT.

Deposits, Withdrawals and Currencies

Our cashier accepts Visa, Mastercard, Apple Pay, Google Pay, Neteller, Skrill, MuchBetter, MiFinity, Rapid Transfer, Interac, Interac e-Transfer by Loonio, Neosurf, Paysafecard, CashtoCode and a wide range of cryptocurrencies including Bitcoin Cash, Ethereum, Litecoin, Dogecoin, Tether, Binance Coin, Cardano, Tron and USD Coin. Minimum deposits start at EUR 10 or local equivalents such as CAD 15, AUD 15 and NZD 15. All deposits are instant and free of charge, with the exception of Paysafecard in its wallet form, which carries a 5% fee. We expressly prohibit the use of third-party payment systems, and winnings originating from third-party deposits will be voided.

We process withdrawals only to a payment method previously used for a deposit. Minimum withdrawal amounts begin at EUR 20, and processing times vary by method, ranging from a couple of hours for e-wallets and crypto to one to three banking days for cards and Interac, and three to five banking days for standard bank transfer. We apply daily limits of EUR 5,000 and monthly limits of EUR 50,000, with equivalents in other supported currencies. Wins exceeding EUR 50,000 are paid in monthly instalments. Free withdrawals are limited to two per 24-hour period; any additional payout within that window carries a 10% fee. Every deposit must be wagered three times as an anti-money-laundering measure before the connected winnings become withdrawable.

Bonuses and Promotions

Many players come to us searching for a fastpay casino no deposit bonus, and we are pleased to offer a range of promotional opportunities. Our welcome package totals EUR 550 across two deposits: a 100% match up to EUR 500 plus 100 free spins on the first deposit, and a 75% match up to EUR 50 on the second, both without requiring a bonus code. Wagering requirements are set at 50x the bonus amount and must be completed within 48 hours, or the bonus and any winnings will be forfeited. We also run a Daily Boomerang Cashback, a Friday weekly cashback, Saturday no-deposit free spins, and Wednesday and Friday deposit-triggered free spins, along with a Tuesday reload bonus and an unlimited crypto reload promotion.

Players researching fastpay casino bonus codes should note that any bonus code entered during the welcome offer will cancel that promotion entirely, since our two-step welcome bonus requires no code. We apply a maximum bet of EUR 5 (or local equivalent) while any bonus is active, and bonus funds cannot be used on jackpot games, live dealer games, table games, video poker or a number of excluded slot titles. Real money is always spent before bonus money, and only one bonus may be active at a time. Residents of Finland do not receive welcome bonuses, and players from several additional countries, including Germany and South Africa, are excluded from no-deposit bonuses.

VIP Program and Loyalty Points

Our VIP Program rewards loyal players across ten tiers, from Panda Skater through to Panda Astronaut, with automatic enrolment based on comp points earned from real-money wagers. We award 1 point per EUR 20 wagered on slots and 1 point per EUR 200 wagered on table games. Points can be exchanged for bonus money at rates that vary by level, and the money received carries a 10x wagering requirement to be completed within 48 hours. We reserve the right to exclude any player from the VIP Program at our discretion.

Game Rules and Fair Play

Our FastPay library features slots from 61 studios, including Pragmatic Play, Yggdrasil, Quickspin and BGaming, alongside in-house progressive jackpots such as Master Of Gold, Bank Robbers and The Moneymania. At FastPay, we currently do not offer live dealer games, table games, roulette or video poker sections, though references to these products appear in our bonus terms as excluded categories. Low-risk roulette strategies covering 25 or more of the 37 numbers do not count towards wagering requirements where applicable. We consider any attempt to exploit game mechanics, bonus abuse, or collusion between players to be a serious violation of these terms, resulting in account suspension and forfeiture of funds.

Verification and Know Your Customer

We require identity verification, known as KYC, once a player's cumulative payments reach EUR 2,000, though we may request documentation earlier, including at registration. We ask for a government-issued photo ID, proof of address no older than 90 days, and proof of payment. We may also request source of funds documentation or conduct video, biometric or liveness verification. If we cannot reach a player within two weeks of a withdrawal request, we will lock the account for failing KYC. Accounts that remain dormant for 12 consecutive months will be charged a monthly administrative fee of at least EUR 25 while the balance remains positive.

Responsible Gaming

We are committed to promoting responsible play. Our platform provides deposit, loss, wager and session limits that can be set daily, weekly or monthly, as well as cooling-off periods ranging from one day to six months and self-exclusion options for one year, three years, or permanently. Players with an active cooling-off period or self-exclusion will not receive promotional offers from us during that time.

Disputes and Complaints

If you have a complaint, we accept it free of charge within six months of the incident, acknowledge it within one week, and provide a full response within four weeks, extendable once by a further four weeks. Should a dispute remain unresolved, it may be referred to EGIS, our independent alternative dispute resolution body, at [email protected]. All disputes that proceed beyond this stage are settled exclusively by arbitration in Curacao under Curacao Civil Procedure Rules.

Customer Support

Our support team is available 24/7 through live chat, e-mail at [email protected], and an on-site contact form. We do not currently offer a telephone line. English is our primary support language, though our agents use online translators to assist players in other languages.

Changes to These Terms

We may update these terms and conditions from time to time to reflect regulatory changes or improvements to our services. We encourage you to review this page periodically. Continued use of our site after any update constitutes your acceptance of the revised terms. By maintaining an account with us, you acknowledge that these terms, together with our bonus terms and privacy policy, form the complete agreement between you and FastPay.